M101 Privacy Policy — How We Protect Your Data

User privacy is a top priority at m101. This policy explains what information we collect, how it is used, and the steps we take to keep your personal data safe and protected at all times.

Updated: January 2026  |  Applies to all m101 users in Malaysia

1. Information We Collect

When you register or use the m101 platform, we collect various types of information to provide you with a secure, seamless, and relevant experience. The types of information collected include:

Account Information

Your full name, email address, phone number, date of birth, and the password you set when creating your account. This information is used for identity verification and account access control.

Device & Browser Information

IP address, device type, operating system, browser type, screen resolution, and general geographic location. This information helps us detect suspicious activity and optimise the platform experience for your device.

Payment Information

Records of deposit and withdrawal transactions in MYR (RM), payment methods used (such as TNG or FPX), and transaction reference numbers. We do not directly store your credit card details or digital wallet passwords.

Cookies & Usage Data

Pages visited, session duration, clicks and in-platform interactions, along with technical cookies that preserve your login state and language preferences across sessions. This information is collected automatically through standard web tracking technologies.


2. Purpose of Data Use

M101 only uses collected information for legitimate purposes directly related to the provision of our services. The primary purposes for data use include:

  • Verifying user identity during registration and login.
  • Processing deposits, withdrawals, and financial transactions in MYR.
  • Providing customer support and responding to technical enquiries.
  • Monitoring platform activity to detect fraud, money laundering, or unauthorised use.
  • Sending account-related notifications such as transaction confirmations or security alerts.
  • Improving the functionality, design, and user experience of the m101 platform.
  • Complying with legal requirements and regulations applicable in Malaysia.

We will not use your information for third-party marketing purposes without your explicit consent.


3. Cookies & Session Tracking

The m101 platform uses cookies to ensure core platform functions work correctly and to enhance the user experience. We use two categories of cookies:

Functional Cookies

Required for login, language preferences, and session security. Cannot be disabled without affecting core platform functionality.

Analytics Cookies

Helping us understand how users interact with the platform so we can make continuous improvements.

You can manage cookie settings through your browser preferences. However, disabling functional cookies may affect your ability to log in or use certain platform features.


4. Data Storage, Security & Sharing

Storage & Security

All m101 user data is stored on servers protected with bank-grade SSL encryption. Access to personal data is restricted to authorised personnel only, and all access is regularly audited. We retain account records for as long as required by law or until account closure, plus the applicable retention period.

Third-Party Sharing

M101 does not sell or rent users' personal data to any third party for commercial purposes. We only share information in the following circumstances:

  • Payment processors required to complete deposit and withdrawal transactions in MYR.
  • Technical service providers that assist with platform infrastructure operations, bound by strict confidentiality agreements.
  • Government authorities or law enforcement agencies when required under applicable Malaysian law.

5. User Rights Over Personal Data

As an m101 user, you have the following rights regarding your personal data that we hold:

Right of Access

Request a copy of the personal data we hold about you.

Right to Rectification

Request correction of inaccurate or incomplete data.

Right to Erasure

Request deletion of your data under certain circumstances, subject to legal obligations.

To exercise any of the rights above, send a written request to [email protected] along with your account details for identity verification. We will process your request within 30 business days.


6. Policy Changes & How to Contact Us

M101 reserves the right to update this Privacy Policy from time to time in response to changes in law, technology, or platform practices. Users will be notified of any significant amendments via email or in-platform notification at least 14 days before the changes take effect.

Continued use of the platform after the effective date of an updated Privacy Policy constitutes acceptance of the changes. You are advised to review this page periodically to stay informed about how your information is managed.

If you have any questions about this Privacy Policy or how m101 handles your personal data, please contact us:

  • Email: [email protected]
  • Pages FAQ — instant answers to privacy and account-related questions
  • Active support 24/7 — responses typically within 24 business hours
Policies & Other Information

Your Data Is Safe with m101

Create an account today and enjoy a Malaysian entertainment platform that puts every user's safety and privacy first.

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